Yes! We carefully select products to align with our zero-waste and eco-conscious values. Our items come from responsible suppliers and are made with sustainable materials, minimizing environmental impact and reducing waste.

Yes, all our products are cruelty-free. We prioritize brands and suppliers who share our commitment to ethical and sustainable practices, including not testing on animals.

Many of our products come with care instructions on the product page or packaging. We recommend storing items like soap bars in a dry, well-ventilated area and keeping reusable items clean by following the specific care instructions. For questions on a specific product, feel free to reach out!

If you need to make any changes to your order, please contact us immediately at hoolawaco@gmail.com with your order details. We’ll do our best to accommodate your request, but please note that changes may not be possible once the order has been processed.

Shipping times vary depending on your location. Once your order is processed, it typically takes 3-7 business days within the United States. International orders may take longer. You will receive a tracking number once your order is shipped, so you can follow its journey.

We offer a 10-day exchange/return policy on select items for store credit only. Skincare, swimwear, activewear, gift cards, and sale items are final sale and cannot be exchanged. For eligible items, products must be unworn, unused, with original packaging and tags. Please initiate returns by emailing us at hoolawaco@gmail.com with your order details.